US Tariffs Information

US Tariff:

To our valued US customers, we understand that the current tariff situation remains unpredictable. While we have official confirmation that Sensation Ride™ saddles are exempt, the handling of tariffs by the US Government has been inconsistent.

Important clarification: We do not charge the tariff—the US Government does. In rare cases, saddles have been wrongly charged despite their exemption.

If this happens, rest assured that we will advocate on your behalf with the evidence we have. However, if the US Government refuses to refund the charge, it is unfortunately beyond our control.

We’re sorry our customers from the US are going through this. If you have concerns, please reach out to us, we are here to help in any way we can!